Applicants who notify the University in writing before they enrol in the program for the first time that they wish to withdraw, will receive a refund of all tuition fees paid less an administrative charge of $500. The full amount may be refunded in cases where the applicant has not been granted a student visa or is unable to attend because of documented illness or misadventure. Any refund so made will be at the discretion of the Registrar. A student may receive a full refund if it can be shown that, following discussions with program authorities, it is not possible for that student to enrol in an appropriate program.

Refunds of tuition fees will normally be made within four weeks from the date of request or the date of clearance of the original payment, whichever is the later.

OSHC will be refunded if the University has not yet sent the money to OSHC Worldcare. If the money has been sent to OSHC Worldcare, the student will be responsible for contacting OSHC Worldcare directly to apply for their OSHC refund. Students must provide OSHC Worldcare with the following information when applying for a refund: full name, date of birth, AQBJ number (provided to you by the Admissions office), together with the reason for refund and either evidence of transferring to another university, or the date of departure from Australia.

Students who withdraw from the program prior to the Census Date in their commencing session will receive a refund of all fees paid less an administrative charge of $1,000.

Students who withdraw after the Census Date in their commencing session will not receive a refund unless they have also paid fees for a full year, in which case, fees paid for the second session will be refunded in full.

Students who withdraw from the program prior to the Census Date of that session will receive a refund of all fees for the session.

Students who withdraw from the program after the Census Date will not receive a refund unless they have also paid fees for a full year, in which case, fees paid for the second semester will be refunded in full.

Students who have to withdraw at any time because of documented ill health or misfortune may apply for a refund of fees. However, pro-rata refunds will be considered only in exceptional circumstances. Any refund so made will be at the discretion of the Registrar.

Students not permitted to continue in their program because of a determination made by the University in relation to unsatisfactory progress, or any other reason, at the end of Session 1, will receive a refund of any fees paid for Session 2.

Refunds will be processed and normally paid within 4 weeks of receiving a written request, and all required documentation from the student. Refunds will only be made in Australian Dollars, following clearance of the original payment, and are usually in the form of a bankdraft, mailed to the student. If a telegraphic transfer is required to a bank account, please ensure you include all bank details on the refund request. This method of refund is not recommended because of banking difficulties in some countries.

Students experiencing difficulties in meeting their financial commitments should contact the Student Financials Section, Student Administration Department, through Student Central, Lower Ground Floor of the Chancellery Building. In exceptional circumstances special payment arrangements may be made for students, taking into account their financial and other circumstances. Students should not assume that extensions will be granted automatically and are reminded that non-payment of fees may result in cancellation of enrolment.

Students who are unable to pay their fees by the agreed dates may apply to the Registrar and Deputy Principal through Student Central, Chancellery Building, for an extension of time. Students should not assume that extensions will be granted automatically and are reminded that non-payment of fees may result in cancellation of enrolment.

Students should note that courses, programs and any arrangements for programs including staff allocated, as stated in any University publication, are an expression of intent only and are not to be taken as a firm offer or undertaking. Students wishing to take particular elective courses should ensure that these will be available prior to arriving in Australia. This agreement does not remove the right to take further action under Australia's consumer protection laws. {Education Services for Overseas Students Act 2000- section 43.1}