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ABOUT ISS

International Student Services (ISS) helps students from overseas adjust to living in Sydney and studying at UNSW. In addition to providing personalised advice and support, International Student Services (ISS) promotes understanding between people from different cultures through a wide range of educational, social and recreational activities.
 
Advisers at ISS understand what it is like to be away from home and studying in a foreign country. They are experienced in helping students and have special knowledge of issues affecting international students.

SERVICES AND FACILITIES PROVIDED BY ISS

Arrival services

  • Pre-departure information and Arrival briefings
  • Airport reception and temporary accommodation booking service
  • International Student Housing Assistance
  • A comprehensive 'Passport to UNSW' orientation program can be found Here
  • UniBuddies Peer Mentoring support for new students

On-going support

  • Individual confidential assistance on personal well-being and academic matters
  • Information on practical matters related to study, immigration, employment and finances
  • Day trips and shorts holidays
  • Social and cultural activities
  • Community exchange and support programs such as Australian Hospitality, International Speakers and Volunteering activities
  • Regular ISNews online bulletins
  • ISS e-SERVICES includes:
  • Student lounge with free internet access and group meeting facility
  • Advocacy on behalf of students and representation of international students' concerns, both on and off campus
  • Referral to other specialist services/resources
  • Support services for AusAID sponsored students
  • Returning home seminars, career workshops and Valedictory function

Kinds of Concerns Student Brings to ISS ?

  • Stressed out by studies
  • Lost and homesick
  • Difficult situations and decisions
  • Problem in relationships
  • Family matters
  • Problems with flatmates and accommodation
  • Feeling anxious and down
  • Concerns about personal safety
  • Health and illness
  • Dealing with University redtape and outside organisations
  • Money matters
  • Communication and cross-cultural issues
  • Juggling studies, work and social priorities
  • Visa matters
  • Crises and urgent situations